MY BACK / MYBACK

Delete account and data

MY BACK · cz.myback.app · Pavel Jonák

You can request deletion without signing in or reinstalling the app. Requests are handled by Pavel Jonák at doktorconenidoktor@gmail.com.

Write a deletion request

How to request deletion

  1. Email us, preferably from the email address linked to your MY BACK sign-in.
  2. Use the subject “MY BACK – account and data deletion”. State that you want the app account and all related personal data deleted, or describe the specific data you want removed.
  3. Do not include passwords, sign-in codes or unnecessary medical documents. If verification is needed, we will ask only for the information necessary to confirm your authority.

What deletion covers

Your health journal, drawings, favorite locations, profile, workouts, custom exercises, goals, activities, settings and related app-account data. This includes PRO TĚLO weight entries, height and other calculation settings, goals, the individual-plan flag and entry-usage records. It also includes medicine lists, intake schedules, dose records and technical medication-notebook revisions. It is not merely a suspension or deactivation. Individual entries can also be deleted directly in the relevant app sections.

Deletion also includes DEATHCLOCK draft and completed answers, saved age or birth date if supplied, warning acknowledgement, and unit and sound settings. The displayed clock is a fictional scenario.

Deletion also includes LIFE CANISTER daily measurement summaries, derived points, technical source revisions and opened-tutorial flags.

Deleting an individual PRO TĚLO entry removes its weight value and note. Its opaque identifier and save time remain in usage records to keep the free-entry limit from resetting. A full account-deletion request includes those usage records.

Timing and exceptions

Requests are handled without undue delay, normally within one month. We will explain any lawful extension. We will confirm completion or explain any justified retention, for example for mandatory billing records or specific legal claims. This does not automatically justify keeping your full health journal.

Technical backups may follow the infrastructure provider’s deletion cycle. Deleting MY BACK does not delete your separate ChatGPT account. If you have a subscription, manage its renewal with your payment provider as well.